To answer all the questions as requested:
1 - Windows version used: Windows 11, 64 bit
2 - Version WampServer: 3.3.7_x64
3 - Apache Version: 2.4.62.1.
4 - PHP Version: No idea.
5 - MySQL Version: 9.1.0
5a - MariaDB version: 11.5.2
6 - What color is the WampServer icon: n/a - it does not appear in the Notification Area, but does appear in the 'hidden icons' display, and it is green there. Clicking, double-clicking and right-clicking on it have absolutely no effect. Hovering over it gives 'All services running'. See below.
When all goes well it should be green, but it may be red or orange.
I cannot do any of the following as wampmanager is not available.
If the WampServer icon is NOT GREEN please ensure you have looked at these files :-
a - Apache error log
-- ( wampmanager -> Apache -> Apache error log )
-- ( wampmanager -> Apache -> Apache access log )
b - MySQL error log ( wampmanager -> MySQL -> MySQL log )
b1 - MariaDB error log ( wampmanager -> MariaDB -> Mariadb log )
c - PHP error log ( wampmanager -> PHP -> PHP error log )
Nothing to report here:
Depending on the error, one or all of the above may be empty so also look at
d - The windows event viewer
--- Windows Key + R to launch the run dialog then enter eventvwr.exe and press the OK button
--- - On the left side of the windows click 'Windows Logs -> Applications'
--- - Look for the names 'Apache Service' or 'MySQL' in the Source column which have a error symbol in the first column.
If you find any errors that you cannot fix for yourself please post the COMPLETE EXACT error message in your question.
See below.
7 - In the file c:\Windows\System32\drivers\etc\hosts, what are the active lines?
* Active means no # at the beginning of the line.
127.0.0.1 localhost
::1 localhost
If the WampServer icon is green:
8 - Do you have access to localhost (Homepage WampServer)? Not exactly, see below.
8a - If so, is there an error message at the bottom of the page? No, at the top -
If I try to access localhost in Firefox, I get these:
( ! ) Warning: require(../files/apacheloadedmodules.php): Failed to open stream: No such file or directory in C:\wamp64\www\index.php on line 230
Call Stack
# Time Memory Function Location
1 0.0116 487232 {main}( ) ...\index.php:0
( ! ) Fatal error: Uncaught Error: Failed opening required '../files/apacheloadedmodules.php' (include_path='.;C:\php\pear') in C:\wamp64\www\index.php on line 230
( ! ) Error: Failed opening required '../files/apacheloadedmodules.php' (include_path='.;C:\php\pear') in C:\wamp64\www\index.php on line 230
Call Stack
# Time Memory Function Location
1 0.0116 487232 {main}( ) ...\index.php:0
9 - Do you have access to phpMyAdmin? Not sure how to outwith wampmanager.
10 - If you refer to an error message, please include the EXACT wording of the error in your post
11 - If you use an Antivirus and / or Firewall, please include the names of these. Windows Defender and ZoneAlarm Pro
12 - What is the full path to the installation of WampServer (eg D:\wamp\): C:\wamp64.
13 - If you have one or more Virtual Hosts defined, please show their definition(s): None that I know of.
Now that's all out of the way as requested, here's what's going on.
I last used Wamp about 15 years ago, very successfully but have had no occasion to use it again until now. It's been lurking in my laptop all these years and was well out of date, so I uninstalled it, downloaded the latest version and installed it according to all the instructions I could find (including running it as administrator, before anyone asks). I downloaded all the latest Visual C++ files and all appeared to go well. On hitting the icon to start it up, I get the splash screen saying it's getting ready, with the final one saying all services are available (or something). However, no taskbar icon appears, and as I say above, the green icon is only visible in the 'hidden icons' display and does nothing. If I try to access localhost in a browser, I get the error messages given above (Q8a). Googling them and searching this forum for any of them bring no results.
I have not yet specified a website in the www folder.
Help, please. I've obviously done something basically wrong during the installation but have no idea what it might be. I'm not particularly technical and was basically just following the instructions, but as I said I have had this working before.
1 - Windows version used: Windows 11, 64 bit
2 - Version WampServer: 3.3.7_x64
3 - Apache Version: 2.4.62.1.
4 - PHP Version: No idea.
5 - MySQL Version: 9.1.0
5a - MariaDB version: 11.5.2
6 - What color is the WampServer icon: n/a - it does not appear in the Notification Area, but does appear in the 'hidden icons' display, and it is green there. Clicking, double-clicking and right-clicking on it have absolutely no effect. Hovering over it gives 'All services running'. See below.
When all goes well it should be green, but it may be red or orange.
I cannot do any of the following as wampmanager is not available.
If the WampServer icon is NOT GREEN please ensure you have looked at these files :-
a - Apache error log
-- ( wampmanager -> Apache -> Apache error log )
-- ( wampmanager -> Apache -> Apache access log )
b - MySQL error log ( wampmanager -> MySQL -> MySQL log )
b1 - MariaDB error log ( wampmanager -> MariaDB -> Mariadb log )
c - PHP error log ( wampmanager -> PHP -> PHP error log )
Nothing to report here:
Depending on the error, one or all of the above may be empty so also look at
d - The windows event viewer
--- Windows Key + R to launch the run dialog then enter eventvwr.exe and press the OK button
--- - On the left side of the windows click 'Windows Logs -> Applications'
--- - Look for the names 'Apache Service' or 'MySQL' in the Source column which have a error symbol in the first column.
If you find any errors that you cannot fix for yourself please post the COMPLETE EXACT error message in your question.
See below.
7 - In the file c:\Windows\System32\drivers\etc\hosts, what are the active lines?
* Active means no # at the beginning of the line.
127.0.0.1 localhost
::1 localhost
If the WampServer icon is green:
8 - Do you have access to localhost (Homepage WampServer)? Not exactly, see below.
8a - If so, is there an error message at the bottom of the page? No, at the top -
If I try to access localhost in Firefox, I get these:
( ! ) Warning: require(../files/apacheloadedmodules.php): Failed to open stream: No such file or directory in C:\wamp64\www\index.php on line 230
Call Stack
# Time Memory Function Location
1 0.0116 487232 {main}( ) ...\index.php:0
( ! ) Fatal error: Uncaught Error: Failed opening required '../files/apacheloadedmodules.php' (include_path='.;C:\php\pear') in C:\wamp64\www\index.php on line 230
( ! ) Error: Failed opening required '../files/apacheloadedmodules.php' (include_path='.;C:\php\pear') in C:\wamp64\www\index.php on line 230
Call Stack
# Time Memory Function Location
1 0.0116 487232 {main}( ) ...\index.php:0
9 - Do you have access to phpMyAdmin? Not sure how to outwith wampmanager.
10 - If you refer to an error message, please include the EXACT wording of the error in your post
11 - If you use an Antivirus and / or Firewall, please include the names of these. Windows Defender and ZoneAlarm Pro
12 - What is the full path to the installation of WampServer (eg D:\wamp\): C:\wamp64.
13 - If you have one or more Virtual Hosts defined, please show their definition(s): None that I know of.
Now that's all out of the way as requested, here's what's going on.
I last used Wamp about 15 years ago, very successfully but have had no occasion to use it again until now. It's been lurking in my laptop all these years and was well out of date, so I uninstalled it, downloaded the latest version and installed it according to all the instructions I could find (including running it as administrator, before anyone asks). I downloaded all the latest Visual C++ files and all appeared to go well. On hitting the icon to start it up, I get the splash screen saying it's getting ready, with the final one saying all services are available (or something). However, no taskbar icon appears, and as I say above, the green icon is only visible in the 'hidden icons' display and does nothing. If I try to access localhost in a browser, I get the error messages given above (Q8a). Googling them and searching this forum for any of them bring no results.
I have not yet specified a website in the www folder.
Help, please. I've obviously done something basically wrong during the installation but have no idea what it might be. I'm not particularly technical and was basically just following the instructions, but as I said I have had this working before.